Close More Deals in Your Small Business Prospecting

Salespeople are always striving to close more deals, but when you've exhausted every strategy you can think of—from refining your pitch to switching tools—it can be overwhelming to pinpoint exactly where you need to improve.

This guide offers a roadmap to enhance your prospecting, taking into account proven techniques, powerful platforms, insightful case studies, and best practices.

Outline:

  • Key Steps for Small Business Prospecting
  • Effective Techniques to Close More Deals
  • Close More Deals with the Right Sales Platform
  • Examples and Tips for Better Sales Results
  • Conclusion

Key Steps for Small Business Prospecting

Defining Your Ideal Customer

To prospect effectively for local businesses, you need to first understand your target audience. 

For local markets, this means paying close attention to regional trends and customer preferences.

Start by examining your current customers and analyzing market data. Look for patterns in these areas:

By using insights from this data, you can fine-tune your targeting strategy. 

For example, tracking engagement metrics in your CRM system can highlight which industries are most interested in your services. This allows you to concentrate your efforts where they’ll have the most impact.

After defining your ideal customer, the next step is creating outreach strategies that connect with their specific needs.

Using Personalized Outreach to Build Trust

In crowded markets, generic messages rarely stand out. To succeed, your outreach needs to feel personal and relevant to each prospect's situation.

Here’s how to make your communication more effective:

  • Do Your Homework: Research your prospect’s business through Facebook, Instagram, industry news, or company websites. This helps you understand their challenges and goals.
  • Tailor Your Message: Use what you’ve learned to reference their business or industry-specific challenges in your outreach.
  • Plan Follow-Ups: Use your platform to track interactions and set reminders for timely follow-ups, ensuring you stay top of mind.

This thoughtful approach shows prospects that you understand their needs, laying the groundwork for trust and stronger connections.

Using a sales platform like Resquared, you can leverage features like our AI Snippets, which automatically generate custom text based on information about small businesses available from various public sources.

Effective Techniques to Close More Deals

Improving Cold Calls and Email Campaigns

Cold calls and email campaigns can be highly effective when tailored to the individual and executed with care.

Start by using active listening and asking open-ended questions to better understand what the prospect needs. 

For email outreach, stick to a simple yet effective structure:

Check out this quote from Rob Druce, Partner Sales Specialist and Account Executive for Small Business at RingCentral!

“Whoever you believe in gave us two ears and one mouth. And there's a good reason for that. I've made the mistake of jumping into calls and just assuming this individual is just like me and you almost get too salesy. Definitely focus on active listening.”

Hosting Events to Engage Prospects

Hosting events allows businesses to connect with prospects in a more personal setting, whether in-person or online. These events should focus on offering practical value rather than pushing for a sale.

Here are some event ideas tailored to different audiences:

These formats can help you foster meaningful relationships while positioning your business as a trusted resource.

Close More Deals with the Right Sales Platform

It's easy to get caught up in constantly tweaking your sales technique or trying out the latest tools. 

However, a truly effective approach involves both refining your skills and leveraging a comprehensive sales platform.  

This way, you can automate those time-consuming tasks and free yourself up to focus on what really drives conversions: building genuine relationships with your prospects.

Here's what makes Resquared stand out as a sales platform:

  • Access a database of 12 million local businesses. Instead of wasting hours searching for contacts online, build a list of thousands of prospects in minutes.
  • AI-powered email campaigns with reply rates 2X higher than industry benchmarks.
  • Access social media and phone number information to add more touchpoints to your outreach strategy.
  • Gain insights into your outreach performance with our analytics.
  • Receive guidance from a personal prospect coach who will help you with your initial email campaigns and improve your success over time.

Examples and Tips for Better Sales Results

Success Stories in Local Business Prospecting

From Cold Email to $2000 Deal: Sean's Prospecting Success Strategy

I created a list of cities that were somewhere between 500,000 and a million in population, because if I'm only going after like Chicago's and New York and all the big, big towns then there's a lot more competition there.

But if I can get those secondary cities, then it's more likely that I'll be able to find some traction. 

So I was looking at who else I have in my arsenal of clients that we've been able to do good things for and worked well with and chiropractors kind of came to the top of the list.

And so I started in Charlotte and so I modified the email that you gave- modified that including a quote from the chiropractor we had worked with and sent it out.

And really up until today, I hadn't seen a whole lot come back from that. And then this morning I got a response and an hour or two ago had a phone call and they've got to read our contract over, but they're signing on for $2000 a month.”

How a Compelling Email Increased Response Rates by Over 200%

I was working with a client who provides Review Management Software for restaurants. Initially, his sales emails focused heavily on the software's capabilities: sentiment analysis, response templates, multi-platform integration. 

While these features are impressive, they weren't moving the needle in terms of sales.As we collaborated, I continually pressed him with questions like:

  • "Why does that matter to a restaurant owner?"
  • "How does this feature translate to their bottom line?"
  • "Can you quantify the impact this has had for existing clients?"

This process led us to the true heart of his Value Proposition: His software helps restaurants get more customers, which directly translates to turning more tables and increasing profit. 

We shifted the focus from the software itself to the outcomes they deliver: on average, his clients see a 15% increase in positive reviews within three months, leading to an average revenue boost of 7-10% in the following quarter.

This reframing completely transformed his sales approach. 

Instead of talking about features, his emails now paint a picture of busier restaurants, happier customers, and healthier bottom lines. 

The response rate to his sales emails increased by over 200% after this shift in messaging.

How Tailored Emails Skyrocketed Engagement for a Magazine Owner

With Resquared, Klodiana from Best Version Media saw incredible results from her email funnel. 

  • Open Rate: Over 70%
  • Leads Generated: 14
  • Appointments Booked: 6
  • Deals Closed: 1—with more in the pipeline.

Together, we implemented 4 key strategies that led to remarkable results:

1. Hyper-local specification

Max (Customer Success Manager at Resquared) personalized her emails by adding hyper-specific details about the neighborhood, ensuring that her outreach felt tailored and unique.

2. Adding numbers

By incorporating figures, prospects can visualize results more clearly. Using specific numbers in an email can transform abstract concepts into tangible outcomes, making it easier for the recipient to picture the potential benefits.

3. Do not include any links

Sending links right off the bat can increase the chances of your email ending up in the spam or promotions folder, which is the last thing you want. 

4. Tweaked subject line

It’s the first thing your prospect will see, meaning you have just a split second to grab their attention. This makes it crucial to use a concise and compelling phrase—ideally four words or less—to instantly hook them. 

Think of it as your first impression. If the subject line doesn’t stand out or spark curiosity, chances are your email won’t even get opened.

Tips to Improve Your Sales Approach

Tackle Objections Effectively

When prospects raise concerns - like pricing - don’t just defend costs. Instead, show how your product or service delivers value in the long run. This shift in focus can help win their trust and move the deal forward.

Use the AIDA Formula

Structure your outreach - whether it’s a cold call or email - around the AIDA framework: Attention, Interest, Desire, and Action. This keeps prospects engaged and naturally moves them toward making a decision.

Rely on Data to Guide Decisions

Keep an eye on these metrics to fine-tune your sales strategy:

  • Conversion rates: How many leads turn into closed deals?
  • Response times: How quickly are you following up with prospects?
  • Cold call success rates: How often do calls lead to meetings?

Boost Engagement

Tailor your approach by focusing on:

  • Sharing insights relevant to your prospect’s industry
  • Using targeted strategies to connect with your audience
  • Tracking performance with CRM tools to measure and improve results

Conclusion

Closing more deals in small business prospecting isn't about finding a single magic bullet or perfect formula. 

It's about discovering what works for your specific audience, constantly improving your skills and processes, and using the right tools to streamline your efforts.

Key takeaways:

  • Define your ideal customer: Knowing who you're targeting will help you create more relevant outreach.
  • Personalize your communication: Show prospects that you understand their unique needs.
  • Use a sales platform: Automate tasks and streamline your prospecting process.
  • Build relationships: Focus on building trust and rapport with your prospects.
  • Be persistent: Keep following up with leads until you get a response.

To learn more about local sales, download our free course!

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